DEPOT LOCATIONS

Townsville

387 Bayswater Road, Garbutt QLD 4814

Freight deliveries accepted

Monday to Friday: 8.00am – 2.30pm

Lucinda

Lot 392 Old Jetty Road, Lucinda QLD 4850

Freight deliveries accepted

Monday to Thursday 8.00am-4.00pm

Friday 8.00am-3.30pm

Please call our office on 07 4777 8282 prior to delivery.

A regular pallet must be 1.25m x 1.25m and up to 1.25m high and weight under one tonne.

Pick Up and Delivery Service

Pick up and delivery service is available in the Townsville and Ingham area.  Contact our office on 07 4777 8282. A priority service is available.

Packaging and Labelling

General freight travels to Palm Island on the open deck of the barge. Please wrap your freight appropriately for double handling and wet weather conditions. Please note that repackaging will incur a fee.

Palm Island Barge Company do not take any responsibility for freight.

Please refer to our link below for a more comprehensive copy of our Terms and Conditions.

To assist with safe shipping please note the following:

• Pack boxes firmly.
• Items over 30 kilos are best palletised especially if there are a number of items as this will be more cost effective.
• Building materials must be securely strapped to dunnage.
• Pallets and skids must be forklift-able.
• Fragile items should be marked as such.
• Palm Island Barge Company does not take any responsibility for items shipped. 
• Furniture: All items must be disassembled and wrapped with no exposed surfaces. Eg blankets, felt.

Labelling Freight For Transport

• Palm Island Barge Company’s consignment note completion is the responsibility of the sender/delivery person. Incorrect or inadequate labelling could result in the item not being shipped or delivered correctly.
• Please provide accurate information on the supplier, receiver, order numbers, contacts, and phone numbers.
• Please collect and retain your sender’s copy of the consignment note. Palm Island Barge Company can only follow up on deliveries with a consignment note number.
• Label all packages with the business name, contact name, address and phone number of the receiver and sender.
• If your package is being forwarded to Palm Island Barge Company from another transport company please label with your name, phone number, and delivery address.